Desktop Agent - Not becoming Active window

[MARK HANDERMANN]

Is there anyway (besides stealth) that a Desktop Agent window can remain open and take the focus when a call come in? Customer is typing in an application and when a call come in if we have the window behavior in Normal, Keep Open, or Always on Top, it will become the active window and take the keyboard focus.

Thanks in Advanced!

[ebreniz]

check out whether this useful .

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_release_note09186a00800f2420.html