DN report on IPCCX

[mike.lo]

I've configured Line 1 is ACD extn and Line 2 is private extn. I would like to know whether IPCCX report can see the call activity on Line 2 of private extn.

[hadbou]

This URL should help you:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/enterprise_reporting/reporting7_2/user/guide/ipccReporting72.pdf