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ECE Finesse Gadget not working

slatif
Level 1
Level 1

Hi Team,
I recently installed a fresh PCCE 12.6.2 setup , and I installed ECE 12.6.1ES9 web and DB , configured them in AW (
Unified CCE Administration) , the ECE box in Unified CCE Administration is working
But the agent gadget in finesse is returning 504 , I tried almost everything , from certificate checking and uploading to each server , all servers are on the same subnet , with no FW , all ports are reachable , i tried to read logs with no success

slatif_0-1748781942694.png


the above url is opening when i use it directly into the browser.

Any ideas ?

 

1 Reply 1

You might want to check this out, some of the characteristics like error message and version seem to match?
https://bst.cisco.com/bugsearch/bug/CSCvz41872