finesse api returns status code of 200 instead of 202 and returns response only when the dataType dataType: "jsonp"

[hashmukh.punamia]

Hi All,

I am using finesse api to develop a thin client using jquery and jabber. When I make finesse api call, I get the success message with Status code as 200 and the response as xml.

Below is my code

	/**
	* Constructs and sends a request API (using jQuery). Since this sample JS
	* and page is hosted outside of the Finesse Web Services server, making an
	* Ajax request to that server will violate the same-origin policy. A common
	* solution is to setup a HTTP proxy which will forward request to the
	* Web Services server.
	*
	* @param {String} url
	*	Where to send the request to.
	* @param {String} method
	*	"GET", "POST", "PUT"
	* @param {Map} headers
	*	Object containing key/value header params.
	* @param {Map} params
	*	Object containing key/value params.
	* @param {Function(Object)} handler
	*	Callback to handle response.
	* @param {Function(Object)} errHandler
	*	Callback to handle error with request.
	* @param {Boolean} cache
	*	True if request should cache, false otherwise.
	* @param {String} xml
	*	The xml to pass to the request
	* @private
	*/
	_sendReq = function (
	url, method,
	headers, params,
	handler, errHandler,
	cache, xml) {
	var newUrl = url,
	delim = "?",
	param,
	p = p || {},
	xhrArgs;

	//Add BASIC credentials to be sent with each requests. The JSESSIONID
	//token should automatically be handled by the browser.
	if (_credentials) {
	headers = headers || {};
	headers.Authorization = "Basic " + _credentials;
	}
	xmlData = xml;
	//Request arguments.

    contentType = "application/xml";

    if (method === "GET") {

      xhrArgs = {

	url: newUrl,
	type: method,
	dataType: "jsonp",
	// contentType: contentType,
	accept : "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8",
	// added processData: false to not send data on url
	processData : false,
	beforeSend: _createSetHeader(headers),
	success: _createSuccessHandler(handler),
	error: _createErrorHandler(errHandler),
	cache: cache

      }

	} else {
	xhrArgs = {
	url: newUrl,
	type: method,
	dataType: "jsonp",
	//contentType: contentType,
	accept : "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8",
	data : xmlData,
	// added processData: false to not send data on url
	processData : false,
	beforeSend: _createSetHeader(headers),
	success: _createSuccessHandler(handler),
	error: _createErrorHandler(errHandler),
	cache: cache
	}
	};

	//Uses jQuery to send Ajax request to backend.
	jQuery.ajax(xhrArgs);
	};

	this.signIn = function (agentid, extension, forcedFlag, handler, errHandler) {
	// var method = "POST",
	var method = "PUT",
	cache = "",
	url = _webappPath + "/api/User/" + agentid;
	xmlData = "<User><state>LOGIN</state><extension>"+extension+"</extension></User>";
	//console.log(xmlData);
	_sendReq(url, method, null, null, handler, errHandler, null, xmlData);
	};

I am able to get the response only when the dataType: "jsonp" (tested using firebug). The status code is 200 as oppose to 202 as per the documentation. Also I am not able to read the response in the the app.

I am using jquery 1.11.3, finesse 10.5.

Any help is appreciated

Thanks,

Hash

[ewindgat · Accepted solution]

If you are trying to make an API call from outside the domain of your thin-client, to avoid cross-site scripting issues, you can use the MakeRequest method.

gadgets.io.makerequest(url, callback, opt_params);

[hashmukh.punamia]

Hi Ewindgat,

  I was able to resolve the issue by setting up the reverse proxy on apache http server. I see the request being a success, but the response is empty.

Below is the proxy setting:-

<Proxy *>

Order Deny,Allow

#Deny from all

Allow from all

</Proxy>

ProxyRequests Off

ProxyPass /finesse http://finesse server:80/finesse

ProxyPassReverse  /finesse http://finesse server:80/finesse

ProxyPass /http-bind http://finesse server:7071/http-bind/ keepalive=On disablereuse=Off

ProxyPassReverse /http-bind http://finesse server:7071/http-bind/

Also enabled:-

LoadModule proxy_module modules/mod_proxy.so

LoadModule proxy_http_module modules/mod_proxy_http.so

My Ajax call for sign-in is as below:-

if (method === "GET") {

      xhrArgs = {

	url: newUrl,
	type: method,
	//dataType: "jsonp",
	contentType: contentType,
	accept : "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8",
	// added processData: false to not send data on url
	processData : false,
	beforeSend: _createSetHeader(headers),
	success: _createSuccessHandler(handler),
	error: _createErrorHandler(errHandler),
	cache: cache

      }

	} else {
	xhrArgs = {
	url: newUrl,
	type: method,
	//dataType: "jsonp",
	contentType: contentType,
	accept : "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8",
	data : xmlData,
	// added processData: false to not send data on url
	processData : false,
	beforeSend: _createSetHeader(headers),
	success: _createSuccessHandler(handler),
	error: _createErrorHandler(errHandler),
	cache: cache
	}
	};

	//Uses jQuery to send Ajax request to backend.
	jQuery.ajax(xhrArgs);
	};

	this.signIn = function (agentid, extension, forcedFlag, handler, errHandler) {
	// var method = "POST",
	var method = "PUT",
	cache = "",
	url = _webappPath + "/api/User/" + agentid;
	xmlData = "<User><state>LOGIN</state><extension>"+extension+"</extension></User>";
	//console.log(xmlData);
	_sendReq(url, method, null, null, handler, errHandler, null, xmlData);
	};

Just wondering, if I am missing something in the proxy configuration or the ajax call?

Thanks in advance.

Thanks,

Hash