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Intro to Ansible

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The Great Selenelion


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Forum Posts

I have created a report based on ANI for a customer who wants to understand whether a customer has called in more than once. However although I can run it properly and bring back data, however when I add in the DateTime field, it doesn't bring back a...

sarbarnes by Level 4
  • 2071 Views
  • 11 replies
  • 2 Helpful votes

Hey guys,We have social miner 10.6.1 with UCCX 10.6.1 and would like to know how to group the predefined responses? It seems it doesn't matter on what order I place them, in the chat window they are place in random order.Also, by default in the custo...

Hey guys,We have social miner 10.6.1 with UCCX 10.6.1 and would like to know how to group the predefined responses? It seems it doesn't matter on what order I place them, in the chat window they are place in random order.Also, by default in the custo...

Hi,I am writing a gadget and inside the gadget there is a need to extract the ICM ID. For those, who are familiar with Cisco CTIOS Agent Desktop, I can get the ICM ID. Now is there an API that I can call to extract the ICM ID for the call.Thanks.

Hi,If I export a report to excel manually (Export  > runs to file,  web page – save CSV ) Date Format is 16/06/2015  00:00:00 (  DD/MM/YYYY HH:MM:SS ) If I schedule it to save it to remote location as csv file the date format is different00:00.0  ( ...

RJ5 by Level 1
  • 2303 Views
  • 1 replies
  • 0 Helpful votes

Resolved! CORS Finesse

Hello,I has a problem with CORS. I' m using Finesse 10.5 and would like to communicate with other application which is on other domain. I try to use some work arounds but it still not works. I want to add headers like Access-Control-Allow-Origin but ...

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