Getting Empty data from REST API for /v1/queues/statistics

[cynthiachen111]

We have successfully retrieved queue statistics from certain queues in our org ID through REST API "/v1/queues/statistics".

However, when we asked to retrieve statistics from a new queue and most of time it returned empty "data" field in the response even the response code is 200.

Why the request works intermittently and we're getting empty "data" field in the response?

[sdoddali]

Hello,

Could you share the orgID, queue name, and timeframe between which you are seeing empty data?

[Arunabh Bhattacharjee · Accepted solution]

Please use our new Developer Support process to report issues on the API or inconsistencies in responses.

https://developer.webex-cx.com/support

Thanks & Regards,

Aruna