How can store ipcc recording files longer?

[ciscoforum]

Recall IPCC recording only store wav files on the recording server for 7 days. Is there a way to extend it?

Thanks

[pralex]

Hi,

The number of days can be extended to 30 by using the save option in the Cisco Supervisor Desktop.

View-> Recorded files -> Save

Regards

Prasanth

[ciscoforum]

So if I want to store the recorded files forever, I can backup the file to avoid the 30 days limitation?

Right

Thanks

[pralex]

Yes, you have to backup the files to avoid the 30 days limitation.

Regards

Prasanth