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How does CCB work with the Reconnect Time parameter of Callback_Set_Queue_Defaults element?

Nikolay Krasnokutskiy
Level 1
Level 1

‎05-16-2017 12:47 AM - edited ‎03-14-2019 05:18 PM

Hi all,

Does anybody know how CCB works with the Reconnect Time parameter of Cisco Call Studio's Callback_Set_Queue_Defaults element?

Is there any relation between that parameter and EWT?

Please explain using an example of call flow.

Our environment: PCCE 11.0(1)

I attempted to search Cisco communities and docs regarding above mentioned questions but no luck.

Thanks.

Nikolay

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