04-10-2009 06:36 AM - edited 03-14-2019 03:56 AM
How I can select with SQL LongestCallQ for some period??
Can somebody provide me SQL query to get this info?
04-16-2009 11:48 AM
The date and time that the longest call in the queue for the skill group is placed in this queue. The LongestCallQ column in the Skill_Group_Real_Time table is a DateTime value.
http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a0080094908.shtml
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