How to Configure prompt Path in UCCX

[Mikhail Chernyakov]

Hi everybody!

I try to use user prompt at CCX script

I created new folder ..\ru_RU\PRM_VKS and place prompt Welcome_vks_PRM.wav 

I used Play Prompt with variable - Advertismet1

When I used  defined Advertismet1 as P["PRM_VKS\"+"Welcome_vks_PRM.wav"] all works fine...

But I want to use another variable to define path PRMPT_DIR= "PRM_VKS\"

and use Advertismet1=P[PRMPT_DIR+"Welcome_vks_PRM.wav"]

and it does not work...

How to define prompt path correctlly?

[Jonathan Schulenberg]

Try with a forward slash instead. You’re on GNU/Linux after all. The only reason backslash works at all is because Cisco tried to write parsing logic that catches and replaces it to make upgrading off of Windows easier. Perhaps that isn’t working when you bury the backslash inside a variable?