HTTP (get, send) HELP!!! IPIVR

[cherilynn1030]

using IP IVR 4.0

Trying to use a script, which prompts callers for account number. Store that info as a variable. Need to attach it to the end of an http address... (eg.. "http://XXXmainframe:1111/AAA/XXESP?number=xxxxxxx") Then we need to get the response back via web browswer, and gather the 12 variables (which are separated by an & )...then return to ICM for call handling

Can't get script to work. AT ALL. Frustrated, and can't seem to get anything to work right.

ANY ideas are much appreciated at this point!!!!

[sferland]

Check this great post here:

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&topicID=.ee6fe12&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40.2cc13799

That will explain you how to write a custom class in order to do what you want.

[cherilynn1030]

We are going to go to VXML instead.

I'm still curious if anyone has been able to acheive results with the HTTP steps however...

[ra_jeshkalra_2]

Hi Cherilynn,

Can you give more details, pls.

thanks