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ICM 8.0.1 with WMI Error in 2008 R2

gpsriramdc
Level 4
Level 4

Hi All,

We planned to install the ICM 8.5 in  Windows 2008 R2 servers . Since we don't have the direct installer for 8.5 , install the 8.0.1 & update 8.5 patch.

During the 8.0.1 setup we got the WMI installer error message.

ICM Error.png

We ensured that SNMP service & SNMP WMI Provider features enabled in the server . But no go.

Please help on this . How to proceed further.

Thanks.

1 Reply 1

Gajanan Pande
Cisco Employee
Cisco Employee

Windows Server 2008 R2 is supported with ICM 8.0.1a onwards. So you need to atleast start with 8.0.1a. Checkout page 2 of ICM 8.0.1a Release notes guide

HTH

GP

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