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Walkthrough Wednesdays
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sbshah
Beginner
Beginner
‎02-06-2006 02:16 PM
‎02-06-2006 02:16 PM

Installation of recording and monitoring server-IPCC?

Hi,

I am using IPCC Express Enhanced version 4.0(2)_Build005.

I would like to know steps to configure dedicated recording and monitoring server for the same.

Can anyone help me here?

Thanks in advance.

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pralex
Beginner
Beginner
‎02-07-2006 09:55 PM
‎02-07-2006 09:55 PM

Refer to the CRS Installation Guide..

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/administ/crs403ig.pdf

(Pg:12-7)

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sbshah
Beginner
Beginner
In response to pralex
‎02-16-2006 10:02 AM
‎02-16-2006 10:02 AM

Thanks for your reply.

I have few questions.

1)The document says Insert the Cisco CRS Installation CD-ROM.

But I do not have any CD.

Can I download it from Cisco Website?

2) I have CallManager on differen servers, then also do i need to install CM for dedicated monitoring and recording server?

Thanks once again.

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pralex
Beginner
Beginner
In response to sbshah
‎02-23-2006 02:25 AM
‎02-23-2006 02:25 AM

There is no download available and you need to order for a new set of Cd's

You need to point to the same call manager

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