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Hi,I am using IPCC Express Enhanced version 4.0(2)_Build005.I would like to know steps to configure dedicated recording and monitoring server for the same.Can anyone help me here?Thanks in advance.
Hello,I am using Call Manager system version 4.1(3)sr1.I have installed RTMT on call manager server.It is giving me alert message as DC directory server down.Can someone help me with that?I would like to konw 1)what is DC Directory?2)how to set that ...
Hi,I am using IPCC express enhanced edition.I wanted to know how to export real-time reports to Microsoft Excel or how to download those reports to save it as a soft copy?Thanks in advance.
Hi,I am using Cisco IPCC express enhanced version 4.0(2)and hardware type is MCS7845H03.when i go to systems-controll center-selcet a server-CRS engine-subsystem mgnt,i see VoIP monitoring subsystem disabled. How do i start that service? And how to c...
I am using CM version 4.1(3)sr1.I wanted to know if there is an option to monitor services using CM. Lets say Some service failed, Can I configure this to send me a mail in outlook mailbox.Thanks in advance.
Thanks for your reply.I have few questions.1)The document says Insert the Cisco CRS Installation CD-ROM. But I do not have any CD.Can I download it from Cisco Website?2) I have CallManager on differen servers, then also do i need to install CM for d...
Thanks fo your reply. There is no option to select VoIP monitoring in the componet activation page.Do I need to download anything? or any further configuration is needed?
Hi,I still can not configure the values specified in the example. I have attached values that I have.And I am not able to log in to Remote monitoring, it gets stuck.Thanks.
Thanks for your reply.I downloaded RTMT from CM but it gets stuccked when I try to log in.And I colud not find out Service Parameter Configuration Window.( there is a Fig when i clicked the link u gave.)Can you tell me where it should be?Thanks.
