IPCC 4.0(4) Installation

[micwong70]

I always get the error message when installing the IPCC 4.0(4). The error message said that ".....unable to resolve dn because an ou was missing".

I checked my AD, and found the installation program created some OU on the AD tree.

Can someone hit this problem before?

[thomas.chen]

It looks like an issue with the "Chase Referral" option when doing an LDAP search against Active Directory with a child domain.

ultimate fix was to point the IPCC install at the child DC, not the root DC. The Callmanager plugin apparently was able to follow referrals successfully.