11-23-2004 08:18 AM - edited 03-13-2019 10:34 PM
The Agent Desktop logouts automatically after a period of time, when there is no activity on the agent. I would like to know where can I change the timeout value.
Your help is appreciated.
Regards -
Rakesh
11-25-2004 10:03 AM
You can change it from Agent Desk Setting List under ICM Config Manager
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