11-16-2006 12:25 PM - edited 03-14-2019 12:16 AM
IPCC 4 with CCM 4.13 cluster.
sub/pub is pri/sec jtapi provider.
Questions:
1. In IPCC 4, is jtapi provider same as CTI manager?
2. If subscriber went down, will agent disconnect?
3. If publilsher went down, will agent disconnect?
Thanks
11-22-2006 06:09 AM
his is additional LDAP configuration required for CCM failover to work:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00804b4982.shtml
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