IPCC Express Premium

[jones_amy]

Can IVR and IPCC Express run on the same box? And If so what if any are the ramifications?

[pralex]

Pls refer to the SRND document in

http://cisco.com/application/pdf/en/us/guest/products/ps1846/c1028/cdccont_0900aecd800f351c.pdf

Regards

Prasanth

[jotiso]

Amy,

You should clarify what you are asking. IP/IVR is basically express without the ICD components and the ability to have an ICM subsystem. IPCC Express 4.0 will support ICM integration.