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IPCC with active directory

mohamed.assem
Level 1
Level 1

hi experts

i have a problem i wish u help me on it, i have a CCM 4.2 with an IPCC 4.0(4) and it was working fine,

then i integrated it with a Microsoft active directory, after that integration the ICD check box was disappeared from the user association page

so i ran a script in the LDAP as shown in the cisco site and the check box returns to appear again, but my problem is that no resources shown in the CRS after checking the ICD box

Does any one can help me on that?

5 Replies 5

KARL WHITSON
Level 1
Level 1

Mohamed,

Did you ever get this working? I have this same issue now.

Did anyone answer you on this? I had this issue and it is a registry key you have to change.

I am also having the same issue. Could you enlighten us on what needs to be done to the registry to make this work?

Dennis Fogler
Cisco Employee
Cisco Employee

Try checking out this knowledge base article that describes your problem and a work around to fix it.

The Article is at:

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K31090602

The work around is at:

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00801d3c48.shtml#app1

Same problem here. THe links above are for getting the ICD to show up. I have done that but the resources still do not show up as in the original question.

Does anyone have that registry entry mentioned?