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Monitor Voice Mail Status in Unity Express

tntbrowne
Level 1
Level 1

On a 2651 router with a CUE module, there appears to be no methods for monitoring the status of the V-mail service. There are no flags in SNMP to check the service.

Has anyone created/found an automated method to query for the status of the voice mail service in Unity Express?

What product would have the ability to check the status of the V-mail service?

2 Replies 2

smahbub
Level 6
Level 6

With Cisco Unity Express version 2.1.1, you can automated the status of voice mail service.

This URl speaks about Unity Express Custom Scripts Quick Start Guide should helps you:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml

Were actually looking for a way to monitor the status of the voicemail system remotely. I have written a script to backup the CUE automatically however it fails on occasion leaving the voicemail in offline mode. I would like to monitor the status of the voicemail to make sure it is online. There are no SNMP traps that support this, so I'm looking for another method.