need to see number called in queue agent is in multiple queues

[DavidPeter]

So I have a have a script with mutiple queues in it and I have a agent made to see 2 of these queues. The issue is when the Agent answers they need to know which queue it is that was called so they know how to answer the call.  So if queue1 is answered they would answer one way and if queue2 was called they would answer another way.

Thank you in advance!

[DavidPeter]

Yes I did. I spent more hours on it and then called TAC and they had me resart the CISCO DESKTOP EHTERPRISE service.

That populated it. so the above info was right but for some reason my Agent would not see it even though I had logged in and out until I restarted it.

Thank you for your help!!