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DavidPeter
Beginner
Currently hold the CCNP for the last 6 years. I have a existing CISCO network of 18 locations 2811 routers and 3560 and 3750 switches. ASA for the Firewall and IPS module installed. #800 series Core router.
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Member since
03-14-2006
159
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0
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Solutions
12-02-2015
04:40 AM
it is set to that folder. All the other scripts find everything ok. Just that one fails with that error.
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12-01-2015
07:38 PM
Just to let you know. I called and upped the licenses to 1000 from 500. Thanks!
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12-01-2015
07:36 PM
I am using a subscript to create and then pull a xml doc that has the STATE in it. So either "open" "Close" or what ever. For some reason I get the error below. It does not see the path right? I have included the script and the error below. I am using 10.5 Express UCCX.
So basiclly I have a step in my main script called "Manual/open/close" that pulls a SUB Script called "Statecheck" it checks the Site XML for the current state. Then sets the call flow apropriatly.
Thank you for your help in advance!
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Created by
DavidPeter
in Other Collaboration Subjects
in Other Collaboration Subjects
09-03-2015
09:40 AM
09-03-2015
09:40 AM
I am on webex WBS29.13.20 cloud based and it looks to me from my research we can only have 500 participants in a conference? I noticed what i found said 1000 VOIP only but it looked like that was aimed a PC based only? Not VOIP phones? My upper management is asking for 1000 participants. Any Ideas on how to work around the limitations? Thanks!
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03-10-2015
01:55 PM
Thank you!! I appreciate your confirmation on that! I believe I am going to change it to a IVR. :)
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Created by
DavidPeter
in Contact Center
in Contact Center
03-10-2015
10:52 AM
03-10-2015
10:52 AM
I have 8.6 version of UCCX. I am new to this company and have not written a script like this one. I usually use like a Open and close number they can call to set a XML doc to open or close. I have attached the script. Right at the top there is a CheckEmergency "label" under that is a IFStep "If Bolforceclose" "true" goes to a label and then goes to closed. What I am wondering is how this If step works? How is that parameter changed from true to false and so on? I see it is a linked to a variable that has the parameter box checked. I just can't figure out how they change it. Maybe they just log into UCCX and change the parameter manually? I can't see any other way this is changed. Thank you! Dave
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06-25-2014
01:29 PM
I am trying to find the server requirements to set up CUIC in a Developer lab. I bought the license but not sure what the requirements are for VM server to run it. I am guessing 6 gig of Mem and 250 storage? Thanks for any help!
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Created by
DavidPeter
in IP Telephony and Phones
in IP Telephony and Phones
01-29-2014
01:41 PM
01-29-2014
01:41 PM
Thank you! I found a another doc as well http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/admin/saaulog.html
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Created by
DavidPeter
in IP Telephony and Phones
in IP Telephony and Phones
01-29-2014
12:47 PM
01-29-2014
12:47 PM
I am trying to find a easy way other than scrubbing security logs and filtering by the UIDs what changes have been made by what users. I am thinking there must be a way to go into to RTMT or something and check logs to see who made the changes? Thank you!
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Created by
DavidPeter
in Contact Center
in Contact Center
01-07-2014
12:25 PM
01-07-2014
12:25 PM
We up graded to version 9.0.2.1064 for the CAD Agent version after upgrading to version 9 last month. I have one location telling me and I witnessed it today that when a call is presented and the user lets it go as a ring no answer the call acts as if it never leaves the Agent. It does start to ring the next phone in line like it should but the Agent that let the call RNA still shows the call on thier phone like it is still being presented. The Answer/drop button stays lit while this is happening. I can log off the user (it tells me there is a active call in progress) and then log them back in and it works again. This is sporadic sometimes the users go for a day or 2 without it and it happens on multiple users. I did a BUG search and could not find anything. Has anyone seen this yet? Thank you! Dave
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Labels:
voice response UCCX 7.2 Voice recogniti...
in Contact Center
09-09-2013
09:22 AM
09-09-2013
09:22 AM
Thank you Anthony!! I have contacted our Vendor to talk about licenseing and so on. You have replied to several of my posts and always been very helpful!
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Created by
DavidPeter
in Collaboration Applications
11-27-2018
11-27-2018
I have a customer that has 4 Clusters that we set up with a SME. They
have Calabrio recording on the...
Created by
DavidPeter
in Collaboration Applications
08-16-2017
08-16-2017
We have jabber in a citrix environment and also we deploy locally. The
users in the CITRIX environme...
Created by
DavidPeter
in Unified Communications Infrastructure
11-28-2016
11-28-2016
I am in the process of drawing up a plan to convert from 4 and 5 digit
dial to 10 digit dial across ...
12-02-2015
it is set to that folder. All the other scripts find everything ok. Just
that one fails with that er...
12-01-2015
I am using a subscript to create and then pull a xml doc that has the
STATE in it. So either "open" ...
09-03-2015
I am on webex WBS29.13.20 cloud based and it looks to me from my
research we can only have 500 parti...
Created by
DavidPeter
in Unified Communications Infrastructure
08-11-2015
08-11-2015
I tried and tested what I had below and it worked both directions.
Sometimes just a few words can ge...
Created by
DavidPeter
in Unified Communications Infrastructure
08-10-2015
08-10-2015
OK I think I understand. I could have a translation pattern of
85872023XX that is in the partition t...
Created by
DavidPeter
in Unified Communications Infrastructure
08-10-2015
08-10-2015
I have been asked to convert a 4 digit dial plan to 10 digits. It was
kind of my idea but now I am n...
03-10-2015
Thank you!! I appreciate your confirmation on that! I believe I am going
to change it to a IVR. :)
Created by
DavidPeter
in Contact Center
03-10-2015
03-10-2015
I have 8.6 version of UCCX. I am new to this company and have not
written a script like this one. I ...
Public Statistics
| Date Registered | 03-14-2006 11:33 AM |
| Date Last Visited | 08-15-2019 11:36 PM |
| Total Messages Posted | 159 |
