cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Community Helping Community

305
Views
2
Helpful
1
Replies
Highlighted
Cisco Employee

Outbound API (Import Issue)

Hi,

Regarding Import API, we have a customer information list where some customers have only 1 phone number and the others have 2 or more phone numbers. The API only accepts for Phone01 through Phone10: digits 0-9, pound sign (#), and asterisk (*). So how to import this list while leaving empty phones without any value, where it doesn't accept empty space or null. For example in the place of # we need to send empty or null values:

AccountNumber,FirstName,LastName,Phone01,Phone02,TimeZoneBias,DstObserved

76505453,Jack,Morris,00812444521,#,0,false

62704542,Dave,Richard,00413451221,00566451521,0,false

15509318,John,Mike,00123457721,#,0,false


Any idea how to overcome this issue to send null or empty phone values for phones?


Thanks.

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Outbound API (Import Issue)

Hi Hesham,

As per the current import API design, empty or null value is not allowed in the Phone fields. This will be taken care in the future release.

Thanks,

Rahila

View solution in original post

1 REPLY 1
Cisco Employee

Re: Outbound API (Import Issue)

Hi Hesham,

As per the current import API design, empty or null value is not allowed in the Phone fields. This will be taken care in the future release.

Thanks,

Rahila

View solution in original post

CreatePlease to create content
Content for Community-Ad
FusionCharts will render here