Good Time Day.
Sorry for not answering for so long. I was on vacation.
When prompted Select * from Dialer 0 rows to HDS DB
When prompted Select * from Dialer 3 rows to AWDB
This is normal ?
Test Dialogictest screen
C:\icm\bin>dialogictest softphone 1 ccm01 5011 1
Softphone type selected
error: too few parameters
usage: DialogicTest <softphone/dialogic> <callmanager name> <Dialer ICM ID>
C:\icm\bin>
softphone
<number of ports in the Dialer port map><CallManager name or IP address> <dialer ID> <starting channelID> <custname>
reset Dialer
.
07:58:45:541 dialer-baDialer Trace: (SP) port: 004 successfully connected to Call Manager [10.0.245.2].
07:58:45:571 dialer-baDialer Trace: (SP) port: 004, Connected to Primary Call Manager [10.0.245.2].
07:58:45:571 dialer-baDialer Trace: (SP) port: 003 successfully connected to Call Manager [10.0.245.2].
07:58:45:571 dialer-baDialer Trace: (SP) port: 003, Connected to Primary Call Manager [10.0.245.2].
07:58:45:571 dialer-baDialer Trace: (SP) port: 002 successfully connected to Call Manager [10.0.245.2].
07:58:45:571 dialer-baDialer Trace: (SP) port: 002, Connected to Primary Call Manager [10.0.245.2].
07:58:45:571 dialer-baDialer Trace: (SP) port: 001 successfully connected to Call Manager [10.0.245.2].
07:58:45:571 dialer-baDialer Trace: (SP) port: 001, Connected to Primary Call Manager [10.0.245.2].
07:58:45:571 dialer-baDialer Trace: (DD) **** All SoftPhone Channels not Initialized ****.
07:58:45:571 dialer-baDialer Trace: (DD) **** Configured SoftPhone Channels: [4], Initialized: [0] ****.
07:58:45:571 dialer-baDialer Trace: (SP) Port: 004 Changing state from SP_STATE_UNKNOWN to SP_STATE_REGISTER.
07:58:45:571 dialer-baDialer Trace: (SP) Port: 003 Changing state from SP_STATE_UNKNOWN to SP_STATE_REGISTER.
07:58:45:572 dialer-baDialer Trace: (SP) Port: 002 Changing state from SP_STATE_UNKNOWN to SP_STATE_REGISTER.
07:58:45:572 dialer-baDialer Trace: (SP) Port: 001 Changing state from SP_STATE_UNKNOWN to SP_STATE_REGISTER.
07:58:45:593 dialer-baDialer Trace: (SP) port: 004 Received Station Register Ack Msg, keepInt=30.
07:58:45:593 dialer-baDialer Trace: (SP) Port: 004 Changing state from SP_STATE_REGISTER to SP_STATE_VERSIONING.
07:58:45:593 dialer-baDialer Trace: (SP) port: 004 Capabilities request message received.
07:58:45:593 dialer-baDialer Trace: Sent StationCapabilitesResMsg.
07:58:45:601 dialer-baDialer Trace: (SP) port: 004 Received Station Version Msg, version: 1954683924.
07:58:45:601 dialer-baDialer Trace: (SP) Port: 004 Changing state from SP_STATE_VERSIONING to SP_STATE_BUTTON_TEMPLATE.
07:58:45:603 dialer-baDialer Trace: (SP) port: 003 Received Station Register Ack Msg, keepInt=30.
07:58:45:603 dialer-baDialer Trace: (SP) Port: 003 Changing state from SP_STATE_REGISTER to SP_STATE_VERSIONING.
07:58:45:603 dialer-baDialer Trace: (SP) port: 003 Capabilities request message received.
07:58:45:603 dialer-baDialer Trace: Sent StationCapabilitesResMsg.
07:58:45:607 dialer-baDialer Trace: (SP) port: 003 Received Station Version Msg, version: 1954683924.
07:58:45:607 dialer-baDialer Trace: (SP) Port: 003 Changing state from SP_STATE_VERSIONING to SP_STATE_BUTTON_TEMPLATE.
07:58:45:607 dialer-baDialer Trace: (SP) port: 002 Received Station Register Ack Msg, keepInt=30.
07:58:45:607 dialer-baDialer Trace: (SP) Port: 002 Changing state from SP_STATE_REGISTER to SP_STATE_VERSIONING.
07:58:45:609 dialer-baDialer Trace: (SP) port: 002 Capabilities request message received.
07:58:45:609 dialer-baDialer Trace: Sent StationCapabilitesResMsg.
07:58:45:609 dialer-baDialer Trace: (SP) port: 002 Received Station Version Msg, version: 1954683924.
07:58:45:609 dialer-baDialer Trace: (SP) Port: 002 Changing state from SP_STATE_VERSIONING to SP_STATE_BUTTON_TEMPLATE.
07:58:45:609 dialer-baDialer Trace: (SP) port: 001 Received Station Register Ack Msg, keepInt=30.
07:58:45:609 dialer-baDialer Trace: (SP) Port: 001 Changing state from SP_STATE_REGISTER to SP_STATE_VERSIONING.
07:58:45:611 dialer-baDialer Trace: (SP) port: 001 Capabilities request message received.
07:58:45:611 dialer-baDialer Trace: Sent StationCapabilitesResMsg.
07:58:45:613 dialer-baDialer Trace: (SP) port: 001 Received Station Version Msg, version: 1954683924.
07:58:45:613 dialer-baDialer Trace: (SP) Port: 001 Changing state from SP_STATE_VERSIONING to SP_STATE_BUTTON_TEMPLATE.
07:58:45:642 dialer-baDialer Trace: (SP) port: 004 Received Station Button Template Msg.
07:58:45:642 dialer-baDialer Trace: (SP) Port: 004 Changing state from SP_STATE_BUTTON_TEMPLATE to SP_STATE_LINESTATE.
07:58:45:644 dialer-baDialer Trace: (SP) port: 004 LineStat Message received : 6163.
07:58:45:644 dialer-baDialer Trace: (SP) Port: 004 Changing state from SP_STATE_LINESTATE to SP_STATE_READY.
07:58:45:644 dialer-baDialer Trace: (SP) Line: 1: Changing state from SP_LINESTATE_UNKNOWN to SP_LINESTATE_IDLE.
07:58:45:644 dialer-baDialer Trace: (SP) Line: 2: Changing state from SP_LINESTATE_UNKNOWN to SP_LINESTATE_IDLE.
07:58:45:646 dialer-baDialer Trace: (SP) port: 003 Received Station Button Template Msg.
07:58:45:646 dialer-baDialer Trace: (SP) Port: 003 Changing state from SP_STATE_BUTTON_TEMPLATE to SP_STATE_LINESTATE.
07:58:45:648 dialer-baDialer Trace: (SP) port: 003 LineStat Message received : 6162.
07:58:45:648 dialer-baDialer Trace: (SP) Port: 003 Changing state from SP_STATE_LINESTATE to SP_STATE_READY.
07:58:45:648 dialer-baDialer Trace: (SP) Line: 1: Changing state from SP_LINESTATE_UNKNOWN to SP_LINESTATE_IDLE.
07:58:45:648 dialer-baDialer Trace: (SP) Line: 2: Changing state from SP_LINESTATE_UNKNOWN to SP_LINESTATE_IDLE.
07:58:45:652 dialer-baDialer Trace: (SP) port: 002 Received Station Button Template Msg.
07:58:45:652 dialer-baDialer Trace: (SP) Port: 002 Changing state from SP_STATE_BUTTON_TEMPLATE to SP_STATE_LINESTATE.
07:58:45:654 dialer-baDialer Trace: (SP) port: 002 LineStat Message received : 6161.
07:58:45:654 dialer-baDialer Trace: (SP) Port: 002 Changing state from SP_STATE_LINESTATE to SP_STATE_READY.
07:58:45:654 dialer-baDialer Trace: (SP) Line: 1: Changing state from SP_LINESTATE_UNKNOWN to SP_LINESTATE_IDLE.
07:58:45:654 dialer-baDialer Trace: (SP) Line: 2: Changing state from SP_LINESTATE_UNKNOWN to SP_LINESTATE_IDLE.
07:58:45:654 dialer-baDialer Trace: (SP) port: 001 Received Station Button Template Msg.
07:58:45:654 dialer-baDialer Trace: (SP) Port: 001 Changing state from SP_STATE_BUTTON_TEMPLATE to SP_STATE_LINESTATE.
07:58:45:656 dialer-baDialer Trace: (SP) port: 001 LineStat Message received : 6160.
07:58:45:656 dialer-baDialer Trace: (SP) Port: 001 Changing state from SP_STATE_LINESTATE to SP_STATE_READY.
07:58:45:656 dialer-baDialer Trace: (SP) Line: 1: Changing state from SP_LINESTATE_UNKNOWN to SP_LINESTATE_IDLE.
07:58:45:656 dialer-baDialer Trace: (SP) Line: 2: Changing state from SP_LINESTATE_UNKNOWN to SP_LINESTATE_IDLE.
07:58:45:658 dialer-baDialer Trace: (CPORT) SetState, port: 000, state: IDLE.
07:58:45:658 dialer-baDialer Trace: (PM) Init port: 004, station: 6163.
07:58:45:658 dialer-baDialer Trace: (CPORT) SetState, port: 000, state: IDLE.
07:58:45:658 dialer-baDialer Trace: (PM) Init port: 003, station: 6162.
07:58:45:658 dialer-baDialer Trace: (CPORT) SetState, port: 000, state: IDLE.
07:58:45:658 dialer-baDialer Trace: (PM) Init port: 002, station: 6161.
07:58:45:658 dialer-baDialer Trace: (CPORT) SetState, port: 001, state: IDLE.
07:58:45:658 dialer-baDialer Trace: (PM) Init port: 001, station: 6160.
07:58:45:658 dialer-baDialer Trace: Registration Complete for Dialer Ports: [4] ports.
07:58:45:658 dialer-baDialer Trace: (SP) Dial tone detection always enabled in IPCC.
07:58:45:658 dialer-baDialer Trace: (CPORT) SetState, port: 002, state: PORT_SEND_QUERY_DEVICE_REQ.
07:58:45:658 dialer-baDialer Trace: (CPORT) SetState, port: 004, state: PORT_SEND_QUERY_DEVICE_REQ.
07:58:45:658 dialer-baDialer Trace: (CPORT) SetState, port: 001, state: PORT_SEND_QUERY_DEVICE_REQ.
07:58:45:658 dialer-baDialer Trace: (CPORT) SetState, port: 003, state: PORT_SEND_QUERY_DEVICE_REQ.
07:58:46:571 dialer-baDialer Trace: (PMC) PortMap Self-Check Initialized; [4] ports configured.
07:58:47:571 dialer-baDialer Trace: (CLMGR) CTI Query Device Information Request, invoke: 3, port: 002, instrument: [6161].
07:58:47:571 dialer-baDialer Trace: (CPORT) SetState, port: 002, state: PORT_WAIT_FOR_QUERY_DEVICE.
07:58:47:571 dialer-baDialer Trace: (CLMGR) CTI Query Device Information Request, invoke: 4, port: 004, instrument: [6163].
07:58:47:571 dialer-baDialer Trace: (CPORT) SetState, port: 004, state: PORT_WAIT_FOR_QUERY_DEVICE.
07:58:47:571 dialer-baDialer Trace: (CLMGR) CTI Query Device Information Request, invoke: 5, port: 001, instrument: [6160].
07:58:47:571 dialer-baDialer Trace: (CPORT) SetState, port: 001, state: PORT_WAIT_FOR_QUERY_DEVICE.
07:58:47:571 dialer-baDialer Trace: (CLMGR) CTI Query Device Information Request, invoke: 6, port: 003, instrument: [6162].
07:58:47:571 dialer-baDialer Trace: (CPORT) SetState, port: 003, state: PORT_WAIT_FOR_QUERY_DEVICE.
07:58:47:571 dialer-baDialer Trace: (FAILOVER) SENT:HeartBeatRequest to CTI Server; InvokeId[7].
07:58:47:573 dialer-baDialer Trace: (CLMGR_IP) Control failure event, port: 002, id: 1000000003, failure code: 34 [CF_RESOURCE_OUT_OF_SERVICE], peripheral error code: 11006.
07:58:47:573 dialer-baDialer Trace: (CLMGR_IP) Query Device Info Request Failure Conf, port: 002, invoke: 3.
07:58:47:575 dialer-baDialer Trace: (FAILOVER) Received:HeartBeatConf from CTI Server; InvokeId[7].
07:58:47:576 dialer-baDialer Trace: (CLMGR_IP) Control failure event, port: 004, id: 1000000004, failure code: 34 [CF_RESOURCE_OUT_OF_SERVICE], peripheral error code: 11006.
07:58:47:576 dialer-baDialer Trace: (CLMGR_IP) Query Device Info Request Failure Conf, port: 004, invoke: 4.
07:58:47:576 dialer-baDialer Trace: (CLMGR_IP) Control failure event, port: 001, id: 1000000005, failure code: 34 [CF_RESOURCE_OUT_OF_SERVICE], peripheral error code: 11006.
07:58:47:576 dialer-baDialer Trace: (CLMGR_IP) Query Device Info Request Failure Conf, port: 001, invoke: 5.
07:58:47:576 dialer-baDialer Trace: (CLMGR_IP) Control failure event, port: 003, id: 1000000006, failure code: 34 [CF_RESOURCE_OUT_OF_SERVICE], peripheral error code: 11006.
07:58:47:576 dialer-baDialer Trace: (CLMGR_IP) Query Device Info Request Failure Conf, port: 003, invoke: 6.
07:58:53:567 dialer-baDialer Trace: (FAILOVER) SENT:HeartBeatRequest to CTI Server; InvokeId[8].
07:58:53:569 dialer-baDialer Trace: (FAILOVER) Received:HeartBeatConf from CTI Server; InvokeId[8]