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PCCE Java version

Stuart C
Level 1
Level 1

Hi, 

 

Can anyone tell me what version of Java is supported on PCCE environment 11.6.  I can see on the install guide under the security considerations it mentions Java run-time environment versions (1.7, 1.8).  However the current version of PCCE 10.6 actually mentions in the install guide only supporting Java 6.x.


Can anyone help at all with the correct version information?

 

Thanks

1 Accepted Solution

Accepted Solutions

Stuart C
Level 1
Level 1

I have this software matrix for PCCE, but it doesn't mention JAVA on JRE.

 

From the 10.5 guide it specifically mentions.

Java

Java 6 Update 30 or latest update.

Java 7 and later releases are not supported.

 

From same doc on 11.6

Java Runtime Environment(top)

Release 11.6(1) supports the following Java Runtime Environment (JRE) versions.

 

  • Unified CCE, Cisco VVB, and Enterprise Chat and Email support JRE version 1.8 (32 bit), Update 121.
  • Unified CVP and Unified CCMP support JRE version 1.7 (64 bit).

You can apply newer Java security updates as described in the Cisco Packaged Contact Center Enterprise Installation and Upgrade Guide, Release 11.6(1).

 

 

View solution in original post

3 Replies 3

Stuart C
Level 1
Level 1

I have this software matrix for PCCE, but it doesn't mention JAVA on JRE.

 

From the 10.5 guide it specifically mentions.

Java

Java 6 Update 30 or latest update.

Java 7 and later releases are not supported.

 

From same doc on 11.6

Java Runtime Environment(top)

Release 11.6(1) supports the following Java Runtime Environment (JRE) versions.

 

  • Unified CCE, Cisco VVB, and Enterprise Chat and Email support JRE version 1.8 (32 bit), Update 121.
  • Unified CVP and Unified CCMP support JRE version 1.7 (64 bit).

You can apply newer Java security updates as described in the Cisco Packaged Contact Center Enterprise Installation and Upgrade Guide, Release 11.6(1).

 

 

My lab is 11.6 but it's kind of a PCCE/UCCE hybrid. Should be the same java version though.
I must set my JRE System Library Execution environment to JavaSE-1_7_0_67
Java 1.8 did not work for me.

Hi,
Yes I found the documentation in the end.
Java Runtime Environment

Release 11.6(1) supports the following Java Runtime Environment (JRE) versions.
· Unified CCE, Cisco VVB, and Enterprise Chat and Email support JRE version 1.8 (32 bit), Update 121.
· Unified CVP and Unified CCMP support JRE version 1.7 (64 bit).
Thanks
Stuart
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