10-04-2016 03:15 AM - edited 03-14-2019 04:37 PM
I wanted to get the Queue status ( for example Current Calls in Certain PQ) from another application. Is there any API UCCE exposes to get the real-time status of PQ ?.
10-04-2016 03:56 AM
I think the APIs are there only for configuration operations and not for real time data.
instead of API, you can use real time data available in AWs for read operation over standard JDBC connection.
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