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QMAD2003 Error while synching database in Cisco Unified Workforce (QM)

Huynq83
Level 1
Level 1

Hi Everyone,

 

I have the following error message about QMAD2003

 

SyncServer error: SyncFailure: Sync Failed: com.calabrio.sync.engine.DataSyncException: java.sql.SQLException: Cannot insert the value NULL into column "teamFK", table "SQMDB.dbo.AgentTeam";column does not allow nulls.INSERT fails.(-1).

 

How should I do to solve it ?

 

thanks in advanceCapture.JPG

1 Reply 1

manojk
Level 1
Level 1

This error occurs when user is assigned to "Default " Team in UCCX. To resolve this issue ,please make sure all users in UCCX are part of proper team instead of Default team.