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Query regarding emailmanager agents

ganeshraghuram
Level 1
Level 1

Hi

We have a email manager with ipcc setup at one of our client sites.Now there is a requirement from the customer that the password of the agent has to expire after few days like one in windows and system has to send or pop up a message about it.I checked the agent configuration in the config manager aws/hds and did not find it and think it is not possible.Is it possible?

1 Reply 1

sadbulali
Level 4
Level 4

P&C ports are IVR ports that have limited functionality, and they are available for both IPCC Express Standard and IPCC Express Enhanced. These ports perform basic call treatment of P&C only, and they do not provide the capability to do database dips, email, ASR/TTS, VoiceXML, or HTTP.

http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/prod_architecture0900aecd800f351c.pdf