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Beginner

Realtime statistics API?

Hi I've heard that theres a realtime statistics api for PUCCE 10.5 as with UCCX 10.. But cannot find any documentation on it?

regards Nino

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Frequent Contributor

Packaged CCE does not have a statistics API.

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I see there could be something drawn via GED-188 or perhaps some of the FINESSE API's, but what about service level? Is the only way currently to go via the database to calculate service level?

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