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RED X when adding CTI ?

So i am adding CTI Call Control Ports to a UCCX.   I add the ports, they register all seems good but in the left hand column under the heading of Group ID where you normally get the little MAN icon, I get a Red X (acutally a white X on a red Circle)?  All seems well, but WTF?  Duh.....          

1 Accepted Solution

Accepted Solutions

Chakshu Piplani
Cisco Employee
Cisco Employee

You need to open that ccg, select the secondary server..click create/update....its in WAN deployemts you need to manually select the other server and create the ports for the other one..

Hope this helps..

Sent from Cisco Technical Support Android App

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1 Reply 1

Chakshu Piplani
Cisco Employee
Cisco Employee

You need to open that ccg, select the secondary server..click create/update....its in WAN deployemts you need to manually select the other server and create the ports for the other one..

Hope this helps..

Sent from Cisco Technical Support Android App