I have a script that when the support group goes into a meeting they can dial a number and change to script how the script works. Is there a way the script can sent an email or call a number or something to remind the team the script is in the meeting state?
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The only public example scripts are in the Cisco Contact Center Express Script Repository I'm not positive that it contains an email example but it's worth a glance.
You need a premium license to activate the email subsystem of the MIVR engine. There is a section on configuring it within the Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1) starting on page 212. The Scripting and Development Series: Volume 2, Editor Step Reference for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1) also has documentation on how to use each step in a script.