SIP code [404], Reason Hdr [SIP;cause=404] Not Found, GW call using SURV TCL flag - UCCE

[iptuser55]

 A few times in our UCCE we have seen the error below for no reason as such or no obvious reason - what does SIP Cause  404 really mean , any pointers

1643616: 10.193.220.201: Jan 03 2017 08:48:54.265 +0000: %CVP_10_5_SIP-3-SIP_CALL_ERROR: CALLGUID = 4E0FE8BFD0C811E699009F96D1A3D34D LEGID = 4E11BD37-D0C811E6-99069F96-D1A3D34D - [INBOUND] - DIALOGUE_FAILURE from ICM Router sends 404 rejection to call. errorcode=15 [id:5004]

1643620: 10.193.220.201: Jan 03 2017 08:48:54.265 +0000: %CVP_10_5_SIP-3-SIP_CALL_ERROR: CALLGUID = 4E0FE8BFD0C811E699009F96D1A3D34D LEGID = 4E11BD37-D0C811E6-99069F96-D1A3D34D - [INBOUND] - ABNORMALLY ENDING - SIP code [404], Reason Hdr [SIP;cause=404] Not Found, GW call using SURV TCL flag [false], NON NORMAL flag [true], DNIS [74xxxxx], ANI [+44xxxxxxx] with AGE (msecs) 63 and Call History :  [id:5004]

thanks

[Chris Deren]

SIP 404 means destination not found, make sure the number is defined properly as Dialed Number in UCCE and associated with Call Type and make sure that the number is covered by CVP and/or CUSP dial plan as well.

[iptuser55]

Chris

Im 99% sure is set up as above since it only just started but I will check and reply back