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Mikhail Kalita
Beginner

social miner web page error

Good day! I faced with an issue, when I tried to gain an access to SocialMIner web page. I can see only top of webpage. I attached a screenshot with my issue below.

5 REPLIES 5
Valery Kuznetsov
Enthusiast

Mikhail,

please check your web browser version is supported by SM. Also try to check compatibility mode in IE.

And have you installed certificate from SM to your browser?

 

What versions of SM and UCCX?

Hi,

I am using CCX Premium 10.5 and Social Miner 10.5 for WebChat.

We have configured respective parameters under chat subsystem in UCCX. Also we have uploaded tomcat certifica