cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
389
Views
1
Helpful
3
Replies

Trace level API PCCE

vikbhan
Cisco Employee
Cisco Employee

Trace level API for PCCE is expected to return trace at each component level like for CCE, it should return traces levels set on services of Router, Logger, AW.
But as per output of below API it just returns output at high level of products.
https://developer.cisco.com/docs/packaged-contact-center/trace-level-api-trace-level-api/

Is there any option to get trace level at each component level services ?

vikbhan_0-1726245063416.png

 

 

1 Accepted Solution

Accepted Solutions

rvaliyap
Cisco Employee
Cisco Employee

Hi,

Please try with /unifiedconfig/config/tracelevel?summary=false

Thanks

View solution in original post

3 Replies 3

rvaliyap
Cisco Employee
Cisco Employee

Hi,

Please try with /unifiedconfig/config/tracelevel?summary=false

Thanks

vikbhan
Cisco Employee
Cisco Employee

Is there an API to generate output of "List Processes"

 

Hi,

We have Diagnostic Framework API to list the processes: 

https://<server>:<port>/icm-dp/rest/DiagnosticPortal/ListProcesses

Please refer Serviceability Guide: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/configuration/guide/ucce_b_serviceability-guide-for-cisco-unified_12_6/ucce_b_serviceability-guide-for-cisco-unified_12_6_chapter_010...

Thanks