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Triggering an HTTP trigger from IVR

acowne
Level 1
Level 1

I am to develop a script that will take customer's information over the phone, then talk to a merchant gateway, get the authorization number and finally play that authorization number to the customer.

I am having problems in implementing the gateway portion of the script. I am unsure how to do this.

How can I trigger a http trigger from IVR and then be able to have that response play back to the customer?

Any help on this will be greatly appreciate it.

Thank you,

Adriana

1 Reply 1

pradeepde
Level 5
Level 5

You need to add a new 'call contact' variable and use it for the place call step. The HTTP trigger uses the 'triggering contact' so you need a second one.