cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
516
Views
0
Helpful
2
Replies

UCCE 9.1 to 10.5 Upgrade

TCL GHCC
Level 1
Level 1

Hi All,

We are planning UCCE upgrade 9.1 to 10.5.If anybody did the same upgrade before please share the challenges faced during

migration.

Thanks in advance

 

2 Replies 2

Omar Deen
Spotlight
Spotlight

A lot will be dependent on whether this is an in-place upgrade or a tech refresh (new hardware)

Hi Omar,

We are doing this as in-place upgrade, UCCE hardware platform for the same:-

UCS 5108 Blade Chassis (UCS B230 M2 Server Blades)

Vmware Ver 5.101, 1364037

Kindly add if there are any special requisites to be followed apart from the one mentioned in Cisco Upgrade documentation :- 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/Installation/Guide/UCCE_BK_IDDD2CEA_00_install-upgrade-guide.html

Following are the components which we will be upgrading:- 

Components  Current Version Final Version
Cube 15.2(3)T 15.5(2)T2
Vxml Gateway 15.2(3)T4 15.5.3 M
CCMP 9.1.4931.4461 10.5(1)
UCCE 9.0(4) 10.5(1) BuildNumber=2572
CUCM 9.1.2.14900-14 10.5(2)3
CIPC  8.6.4 8.6.6
Cisco 6921 SCCP69xx.9-4-1-3SR1 SCCP69xx.9-4-1-3SR2 
CVP 9.0(1) 10.5(1)