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UCCE PG CTI Client Info or API

sanjaydevan
Level 1
Level 1

‎05-03-2023 07:52 AM

Hello,

I know we can use the procmon utility to pull the list of CTI Clients that are connected to the CTI Server. Do anyone know if there is any API associated to this that I can do a call and get those data? 

Diagnostic Portico doesn't show this. Any help is appreciated. Thanks. 

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wagnerm
Cisco Employee
Cisco Employee

‎06-15-2023 09:03 AM

Do any of these APIs help? Change 1.1.1.1 to your real IP address for the PG/CTI server. Use basic authentication, try with postman.

https://1.1.1.1:7890/icm-dp/rest/DiagnosticPortal/ListProcesses

https://1.1.1.1:7890/icm-dp/rest/DiagnosticPortal/ListAppServers

 

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