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UCCE - Search for Peripheral Variable/callVariable in Scripts

Carter G
Level 1
Level 1

We use Peripheral Variables in a few of our UCCE scripts. This information is displayed to our agents in Finesse as callVariables. I need to check on the use of these variables. Is there a way to search the scripts to find references to these variables?

 

I can find expanded call variables in the script reference tool but not peripheral variables.

 

If I cannot use the script reference tool, what other options do I have to search the scripts for objects like this?

1 Accepted Solution

Accepted Solutions

Gerry O'Rourke
Spotlight
Spotlight

Hi,

 

Yes this very easy to do.

 

1) Open Find

2) Select Find Nodes by "String"

3) Enter "PeripheralNumber1" as your string (or whichever one you want to find - or to find them all just "PeripheralVariable"

 

Gerry

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2 Replies 2

Gerry O'Rourke
Spotlight
Spotlight

Hi,

 

Yes this very easy to do.

 

1) Open Find

2) Select Find Nodes by "String"

3) Enter "PeripheralNumber1" as your string (or whichever one you want to find - or to find them all just "PeripheralVariable"

 

Gerry

Thank you. That worked.