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UCCX 5.0.2 shedule backup doesn't start

snowowwwl
Level 1
Level 1

Hello!

We have UCCX 5.0.2.

I made a manual backup one time and it was made successfully.

But then I make a schedule and enable it (settings of the scheduler in the picture).

The scheduler doesn't start at the time and there are no any messages in logs about it.

In status I see information about last successful backup - manual backup.

What is wrong with my scheduler?

2 Replies 2

joesnyde
Cisco Employee
Cisco Employee

Hi Olga

Did you also setup the back storage location? This is necessary for the backup schedule to run.

Regards

Joe

Hi Joe!

Yes, I setup a storage location and I made a successfull manual backup to this location first. Then I made a scheduler and enable it. But at the time of schedule backup nothing is happening. And In status I see information about last successful backup - manual backup.