we are getting bad user name and password error in logs
%MIVR-SS_RMCM-4-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Unable to
create provider -- bad login or password. 1525: Oct 28 15:15:16.407 CET
%MIVR-SS_RMCM-4-EXCEPTION: at
Work around
Reset the user name and password of RMCM user from UCCX and restart the CCX engine
Note:- After resetting the username you have to add all the phones to new user in cucm