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UCCX 8.5.1 - Expression editor and a variable string value error

Stan Leedy
Level 1
Level 1

I receive the followng error when trying to create a varialbe string value using the expression editor. The string value that I am trying to create is used with the Create URL Document Object. The popup error states 'Unable to parse expression: Couldn't repair and continue the parsing on token #ID 'FindCaseByCaseNumber' (line 1, col:24)'  The string value is "<Message MessageType="FindCaseByCaseNumber" Source="APIMessage" ReferenceNumber="1" NodeID="1" UserID="1"><CaseNumber>"05-CP-001842"</CaseNumber></Message>". The editor will not let me save the string value with quotation marks being used in the string value, exampe "FindCaseByCaseNumber". When I remove the quotation marks from the string value the editor will save the value but then the variable will not work.

Has anyone encountered this same problem or know what to replace the "" to terminate the string value? I have tried brackets, but this does not work. Any suggestions are greatly appreciated!

1 Reply 1

Stan Leedy
Level 1
Level 1

I found my answer. It appears that ${}, #{}, and ' will let you add a sub-variable to a variable string value.