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UCCX 8.5.1 Historical Reports

ngaitan
Level 1
Level 1

Users are getting error when trying to log into reports. They are getting "All available connections to database server are in use by other client machines. Please try again later and check the log file for error 5054"

 

and

 

'SQL Command Failed. Could not obtain information from database: The SQL command failed to execute. Check the log file for error 5049'

 

I have tried increasing the session limit but still no change to error message. Where can I find the log it refers to? Is it client side or RTMT maybe? Any suggestions?

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