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UCCX 8.5 CAD chat between teams

lopez-martin
Level 1
Level 1

Hi

I'm wondering if anyone could advice me about chat between different teams if it is supported yet in CCx 8.5 without using a Presence server.

In SRND it is not clear about this particular scenario and I know that in previous versions it wasn't supported...

Thank you in advance

1 Accepted Solution

Accepted Solutions

tom.sullivan
Level 4
Level 4

This limitation remains in place in all versions, including the most recent 10.0.  The workaround is the Presence server, as you suggest.

Tom

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1 Reply 1

tom.sullivan
Level 4
Level 4

This limitation remains in place in all versions, including the most recent 10.0.  The workaround is the Presence server, as you suggest.

Tom