lopez-martin
Level 1
Level 1
Member since ‎01-22-2008
‎01-31-2024

User Statistics

  • 11 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 13 Helpful votes Received

User Activity

HiI have UCCx 11.6 premium versionIn UCCx script we want to load prompts from external media server in order to play it into the call flow menus.UCCx and media server, both are on the same LAN. We already have an URL were to download those prompts th...
HiI'm wondering if anyone could advice me about chat between different teams if it is supported yet in CCx 8.5 without using a Presence server.In SRND it is not clear about this particular scenario and I know that in previous versions it wasn't suppo...
Is there any way to send a warning email to supervisor when agent reached certain amount of time during established call?, if yes, could some body give us an idea how to configure it? Thank you
HiI have a Contact Center Express solution with backup scheduled every day.Even the backup process is finished successfully, since few days ago, the process is taking a long time to finish, around 30 minutes and before upgrading it took around 5 minu...
Hi I’m wondering if there is some way to get the license info in Contact Center Enterprise solution version 7.2I’m interested to know how many simultaneous agents can be at the same time in a UCCE solution. Thanks in advanceRegards
Community Statistics
Member Since ‎01-22-2008 05:09 PM
Date Last Visited ‎01-31-2024 12:13 AM
Posts 11
Total Helpful Votes Received 13
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