02-17-2014 07:56 PM - edited 03-15-2019 05:58 AM
Hi All,
I have problem with my uccx historical reporting, when i want to generate report for agent login-logout activity for 1 month,
it only generate for 6 days and it show that the report is truncated. According to CSCti90729, the historical report can only display max 10,000 record but i only get about 10 record. Any one have idea what the problem is?? I already restart the server but the problem still exist.
Thanks,
Riza
02-18-2014 12:40 AM
Hi,
is this a stock report or did anyone touch it?
G.
02-18-2014 12:42 AM
hi,
This is default report.
Regards,
Riza
02-18-2014 12:53 AM
Hi,
did it ever work?
If you try to create a report within that month (let's say, first week of that month), does it work?
G.
02-18-2014 01:14 AM
Hi,
It is my first time use it.
When i create report for for 1 week,it also truncated.
Regards,
Riza
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