uccx 9.0.2.11003-51 installed successfully, but can't login.

[Hui Chen]

Hi,

I have just install a uccx 9.0.2 on vm, here is the vm configuration. 2 vCPU, 4G memory, 146G HDD.

after the installation, the console shows some /usr/sbin/racoon can't be executed, permission denied.

and when i try to login in the console, after i input the username then press enter, it shows 'Login incorrect'.

please see the attached screenshot.

Thanks,

Frank

[Chakshu Piplani]

Hi Frank,

Please use supported CCX release for 9.0.2SU3, the version should be 9.0.2.11003-44 and not 9.0.2.11003-51.

9.0.2.11003-51 seems like a dev release.

Check out the compatibility matrix for the exact release :

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_9.0(2)_SU3

Regards,

Chakshu Piplani