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UCCX ANI BASED VIP CALLS

ackarabas
Level 1
Level 1

Hello,

 

One of our customers wants to configure ANI based VIP calls, however, the customer number lists have approximately 100 contacts.

 

Is there any possible way to do this?

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame
Sure. A few options:
1. Have an XML file on the Document Repository and query it for a match using XPath (Get Document Data step).
2. Use an HTTP REST API call to a web service.
3. Use Ann ODBC connection to a SQL database.