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uccx - call redirect

dshumake
Level 4
Level 4

I have a script that is doing many call redirect.  One of my redirect to going to an outside line. 

example:

13035554444

this can not be completed.  what am I missing?

1 Accepted Solution

Accepted Solutions

Hi Derrick
Have you checked the Calling search space assigned to CTI Ports and that the dialed number includes the access code to select outside line based on route pattern configured on CUCM?

HTH

Regards

Carlo

Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"

View solution in original post

1 Reply 1

Hi Derrick
Have you checked the Calling search space assigned to CTI Ports and that the dialed number includes the access code to select outside line based on route pattern configured on CUCM?

HTH

Regards

Carlo

Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"