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UCCX call to multiple phone

skkonst3001
Level 1
Level 1

I want to write a script so that when I call the trigger, there will be a redirect to three phones(different DN). How can i do this? In my script call only goes to one first phone.

Using hunt group in CUCM is not situable.

2 Replies 2

Is the intent to hit all the phones at once? Based on what I think I'm understanding a hut group would be the most elegant solution to this. Why is it not an option?

We use ZOOM CallRec and after several tests realized that if the call goes from the trigger to the hunt group, then the call record does not work for the final member of the hunt group