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UCCX PerfMon API application user

ta3
Level 1
Level 1

Hi 

 

I am getting perfmon data from the UCCX and CUIC servers, however the only account that works with this API is the built in super administrator account

 

eg if you connect to the uccx server you can reset this users password with: 

"utils reset_application_ui_administrator_password"

 

This account is not visible in the UCCX admin page or is not visible in the UCM users.

 

There are some guides on how to provision an application user in the CUCM to gather perfmon data

https://d1nmyq4gcgsfi5.cloudfront.net/site/sxml/learn/getting-started/perfmon/

 

But I haven't been able to provision another application user for UCCX or CUIC. The only account that works is the built in super admin account. Is this the only account that works this API?

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